Shipping policy

Thank you for shopping at Lightbridge Americas. Please read this policy carefully before making a purchase.

Lightbridge Americas Last updated: July 1, 2026

Shipping Policy

Processing Time

Orders are processed within 2–3 business days (excluding weekends and holidays) after payment confirmation. You will receive an email/SMS notification once your order has shipped.

Shipping Rates & Delivery Times

We offer FREE standard shipping on all orders to the United States and Canada via FedEx. Estimated delivery time is 7–14 business days from our warehouse in Austria, Europe. Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, customs processing, or other factors beyond our control.

Shipping Destinations

We currently ship to the United States and Canada. All customs fees, import duties, and taxes are covered by Lightbridge Americas — no surprise charges for the customer.

Order Tracking

Once your order ships, you'll receive a FedEx tracking number via email.

Lost, Stolen, or Damaged-in-Transit Packages

Lightbridge Americas is not responsible for lost or stolen packages confirmed delivered to the address provided at checkout. If your tracking shows delivered but you haven't received your item, contact FedEx directly and notify us at support@edgestonebright.com.

Claims for items damaged in transit or missing from the shipment must be received within 2 business days of delivery. Claims submitted after this window may not be honored, as carrier investigation windows close quickly for high-value shipments.